Payments that clear. Growth that counts.
Fincil advises licensed online casino, sports betting and lottery operators. We select payment providers, bring order to transaction routing and improve approval rates on deposits and withdrawals, then help turn that into player acquisition and retention.
B2B consulting only. We do not process payments or accept funds.
Three areas, one goal: more net revenue from every player
We work where operators most often lose money quietly: on declined transactions, expensive fees, ineffective marketing and processes that have not kept pace with scale.
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Payment Solutions
Selection of payment service providers and local methods, transaction route optimisation, higher success rates on deposits and withdrawals, lower transaction costs.
- Audit of the current provider mix and fees
- Cascades and retry rules
- Banking and settlement partners
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Player Acquisition & Growth
Advice on player acquisition, affiliate channel development, marketing budget efficiency and conversion from registration to first deposit.
- Attribution model and acquisition cost
- Affiliate programme and commission terms
- Registration and verification journey
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Strategic & Tactical Consulting
Operational audits, new market entry, process design, analytics and improving the efficiency of teams and costs.
- Market analysis and entry plan
- CRM segmentation and automation
- Processes, team, budget
How we work together
Every project starts with the operator's data, not a ready-made presentation. We agree scope and timeline after the diagnosis and write up recommendations so that your team can implement them on its own.
Initial call
We learn about your business model, licences, markets and the problem you want to solve, and establish whether and how we can help.
Diagnosis
We analyse transaction reports, decline codes, provider contracts, marketing data and CRM, to the extent you choose to share them.
Action plan
You receive a list of changes ranked by impact and effort, with task owners and success measures.
Implementation support
We help with provider negotiations, payment route testing, and campaign and process configuration.
Measurement and adjustment
We compare results against the baseline, adjust the plan and hand the knowledge over to your team.
Why operators choose Fincil
- Independent of providers. We do not sell a payment gateway of our own, so we recommend what fits your traffic rather than our product line.
- Payments and marketing in one team. A declined deposit is a wasted acquisition cost. We look at both ends of the funnel at once.
- Compliance built into the method. Every recommendation takes account of licence, AML and KYC requirements and the advertising restrictions of the market concerned.
- Specifics, not generalities. You get a list of rules, routes and contracts to change, and a way to measure the effect.
- We work in Polish and English. We support operators active in Poland and in other regulated markets.
Frequently asked questions
Not found your answer? Write to us and we will reply within one business day.
Does Fincil process payments or hold funds?
No. We are a consulting firm. We are neither a payment institution nor a bank, we do not operate accounts and we have no access to player or operator money. Contracts with payment providers are always signed by the operator.
Who do you work with?
Businesses only: online casino, sports betting and lottery operators, and technology suppliers, holding the licences required in the jurisdictions where they operate. We do not serve individual customers and we do not assist entities operating without a licence.
Can you help an operator active in Poland?
Yes, within the scope permitted by the Polish Gambling Act, for example bookmakers holding a permit from the Minister of Finance. We advise on payments, processes and marketing that complies with local restrictions on gambling advertising.
How long does a typical project take?
A payments diagnosis usually takes two to four weeks, depending on data availability. Implementation support and market entry projects are planned individually, most often in monthly stages.
What data do you need to get started?
For a payments diagnosis: anonymised transaction reports with decline codes, a list of providers and their fee terms. For marketing projects: data on channels, costs and cohorts. We do not need players' personal data, and we work under a non-disclosure agreement.
How do you charge for your work?
Most often a fixed fee for a defined scope or a monthly retainer for ongoing support. We prepare a quote after the initial call, once we understand the scale and goal of the project.
Let's talk about your payments and growth
Briefly describe your market and the problem. We will reply with a suggested time for a call and a list of data that will help us prepare the diagnosis.
- [email protected]
- +48 22 290 41 73
- Fincil sp. z o.o., ul. Grzybowska 62, 00-844 Warszawa
- Mon–Fri 9:00–17:00 (CET)